What is vGift? How does vGift work?
vGift is a digital gift card that can be redeemed for a wide range of gift card brands and other digital products. You can use your vGift balance to purchase any product available on vGift. You can load your vGift balance from a credit or debit card, and you can also send or receive vGift balance to someone else.
How do I get started with vGift?
It’s easy! Just click Sign Up, add your name, email and phone number to create an account. You’ll receive a verification link to your email. Click that to verify and you’re all set!
What digital products does vGift offer?
You can see all our products on the products page. We’re adding new products and brands every week!
How can I send a vGift to someone?
It’s easy to send a vGift, just visit the Send vGift page. You’ll need a vGift account – log in if you already have an account, or sign up to continue. You can add a personal message to the recipient, and in the future, you’ll be able to add more personalized elements to a vGift. vGifts are sent immediately. It’s quick and simple to send a vGift anytime, so just send when you’re ready!
How does the recipient redeem a vGift?
When you send a vGift to someone, they’ll receive a notification at the email you provided during checkout. The email contains a unique link to accept the vGift. The recipient just needs to click that link and create an account, and then they can redeem vGift for any available product – no payment method required!
Can I track the status of a vGift I’ve sent?
We are working on this feature. Currently, there isn’t a way for you to check on the status of a vGift you sent. We recommend asking your recipient directly. Our system will automatically resend a notification to the recipient after 24 hours if they have not opened the original email. Please contact our support team through your account if you need assistance with resending a vGift or if you need to change the delivery email.
What payment methods are accepted by vGift?
vGift accepts all major credit and debit cards. We use Stripe to securely process payments. When you add a new billing card, we use Stripe to securely store your card details for your convenience during future purchases. You can easily add or remove a payment method from your account.
Are there any fees associated with using specific payment methods?
No, there are no additional or hidden fees.
Can I purchase physical gift cards through the vGift app?
vGift currently offers only digital products and gift cards. In the future, we plan to offer additional choices, including physical products and gift cards.
What happens if the recipient doesn’t redeem the vGift?
If the recipient doesn’t redeem their vGift within 30 days, we will automatically refund the amount you sent to your vGift balance.
How do I view my transaction history?
Visit the account page, and click Transactions to see your transaction history.
What support options are available if I have issues with vGift?
Our support team is always available to help address any issues, and we aim to get back to you within 1 business day. The best way to contact support is by submitting a support ticket through our Contact Us page.